Complaints

We hope you don’t have to make a complaint but here’s what to do if you do wish to complain.

How do I complain?

Formal complaints can be made in writing to the Practice Manager Donna Brown and should be sent to the following address:

Willows Dental Practice, 2-3 Cradock Street, Swansea. SA1 3EN

You will receive an initial response within 2-3 days, along with a copy of the practice complaints procedure, which is also available at reception upon request.

Want to know more?

If you are interested in learning more the our practice, our dental plans or dental treatments then please contact us and we will be more than happy to assist you.

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